File manager

The hosting's files can also be browsed and changed right in the browser, without an SFTP program.

Opening it

Open "Hosting" → "File manager". It opens in a new tab, already logged in - no second password. Its address is on your hosting's server, for example https://web1.taugate.com/<account>/FileManager/.

The login lasts while you work in the file manager. After about 2 hours without activity it asks to be opened again from the panel.

What it does

• browsing folders and files, searching;
• uploading (large files too - they go up in parts), downloading;
• new folders and files, renaming, copying, moving, deleting;
• editing text files (HTML, PHP, CSS and so on) right in the browser;
• file permissions (chmod).

Archives (zip and others) are neither made nor unpacked in the file manager - upload them unpacked or use SFTP.

Logs

The logs folder (in the file manager the second root on the left; over SFTP /logs) holds the hosting's logs:

• <site>-access.log - every request to the site (address, time, page, answer); <site>-error.log - the web server's errors for the site. For https: <site>-ssl-access.log and <site>-ssl-error.log.
• php/error.log - PHP's errors for all the hosting's websites.

They are rotated every day and kept for 14 days (the older ones compressed, .gz). The logs can be read and downloaded, not changed or deleted, and don't count towards the disk space. The "Logs" button on the "Hosting" page opens the file manager right there.

Backups

Every night we back up the hosting's files (the account's whole folder) and its databases. The last 7 days are kept - older ones are deleted on their own.

The backups are in the backups folder (in the file manager - the third root on the left; over SFTP - /backups), one folder a day (2026-10-05):

• files/ - the files as they were that night;
• databases/ - one file for each database (<database>.sql.xz, SQL compressed with xz).

Backups can be read and downloaded, but not changed or deleted, and they don't count towards the disk space.

Restoring. The "Backups" button on the "Hosting" page opens a page with the available copies, where one click restores:

• files - all of them, a site's folder (domains/<site>) or another folder or file (the path as the file manager shows it). By default they go into a new folder restored-<date> in your hosting and the current files stay as they are - look through them and move what you need. You can also choose "Over the current files": the files from the copy replace those of the same name, and files that are newer than the copy stay;
• a database - its content is replaced entirely with the copy's (tables created after it are gone).

A restore starts within a minute; the same page shows when it's done or why it failed. Only one can run at a time. A file or a folder can also be brought back by hand - copy it from backups back into the account's folder (in the file manager - "Copy" and "Paste").

Mail is not part of these backups. To restore mail, contact support.

Visitor statistics

The "Statistics" button on the "Hosting" page opens a page in the panel with two kinds of statistics.

Account resources - charts of the processor time of PHP (against the plan's cap), the memory of PHP (the highest per step, against the plan's cap; processes stopped at the cap marked in red), the processor time of the queries to the databases, the space used (websites, mail, databases - against the plan's space) the traffic the websites sent to visitors, and the mail of the websites (sent, over the limit, failed, refused as spam). The switch at the top right changes the period of all charts: 1 hour, 24 hours, 7 days, 30 days (the space is measured once an hour, so "1 hour" shows the day).

Site visits - for each website a link to its report (GoAccess), which opens in a new tab: visitors and requests per day, the most visited pages, where the visitors come from (referring sites, countries), browsers and operating systems, errors (404 and others), search engines and bots.

• The reports are updated once an hour from the access logs (http and https) and cover the last 14 days.
• The visitors' IP addresses are anonymized (the last part is 0) - the full addresses never get into the reports.
• The files themselves are in the logs/stats folder and don't count towards the disk space.

What it sees

The hosting account's whole folder: the websites are in domains/, each in a folder named after it. The websites' folders themselves can't be deleted or renamed - their content can. The files you create belong to your account - the same as with SFTP.

The file manager sees only your account's files, nothing else on the server.

A suspended hosting has no file manager.